Customer Experience Research Internship

About us

In 2015, the world signed off on a new global strategy for building a stable, fair, and sustainable future for all: the 2030 Sustainable Development Agenda. With C-Change we have embarked on an ambitious mission to trigger and equip large organizations - particularly from the private sector - to contribute to the Sustainable Development Goals (SDGs) and to collaborate or ‘Connect for Impact’.

We are looking for an intern to support us in the development of Impact Pro(filer), a silo-busting technology that allow social entrepreneurs to share a standardised company profile with investors, advisors and intermediaries, thus connecting them to the support and resources that they need - both global and local.

We are looking for

We are looking for an intern to start in March 2019 at the latest. You would join C-Change for a minimum of 4 months, with an option for a longer-term engagement. The position includes the following activities (actual scope depends on a candidate’s background and interests):

  • Prototyping - build mobile/web prototypes that will be used for user validation. Further down into the project these prototypes will evolve into actual functioning mobile apps and websites.

  • User testing - conduct and support user testing workshops

  • Customer Experience Design - design the interface of our platform / mobile app

  • Information Architecture - help design our platform menu structure and input forms

Who you are

We are looking for an bright and creative intern who can undertake a variety of tasks with a high degree of attention to detail. Eligible candidates are recent graduates or students in their final years of their Bachelor or Master, preferable in the field of Computer Science, Information Science or User Experience/Interaction Design. Other requirements are:

  • Fanatical about customer experience

  • Experience with or interest in prototyping tools
    (Sketch, Invision, FramerJS, Axure etc.)

  • Experience with or interest in user testing

  • Experience with or interest in information architecture

What we offer

We are a small team of product and sustainability practitioners and work closely with many of our partner organizations. We look forward to welcoming new interns to our team, and offer:

  • Being part of a vibrant startup and a growing team of product and sustainability experts

  • Exposure to global leaders in the sustainability and impact investing field

  • Opportunity to grow your UX, research and prototyping skills

  • Access to a larger social enterprise community of Impact Hub members

  • Payment is commensurate to local standards


Interested? Please send a short motivation and your resume to Josephine Damstra ( We are looking forward to hearing from you!